New Security Lines at Midway
After flying several times back and forth between home and college, and after a dozen or so vacations, I have got the whole airport routine down to a science. When I get to the airport security lines, in three swift movements I can have my hat, jacket, and shoes off; my laptop out of my carry-on bag; and all my loose change and keys out of my pockets. I am an experienced traveler.
But on occasion, I get stuck in line behind someone who doesn't know what he or she is doing. Perhaps she's never been through airport security before, or he is trying to juggle the carry-ons of all his kids' it's not their fault, but inexperienced travelers can disrupt the flow for everyone behind them. Midway Airport began a new security feature this week that is designed to reduce tension for novices and speed up the process for veteran trekkers.
New signs now direct passengers to one of three types of lines: a green circle for beginners, families, and travelers in need of special assistance; a blue square for 'casual' travelers who are familiar with TSA procedures; and a black diamond for frequent business travelers. Passengers can pick the line that best fits their experience level, and security workers will also be present to direct them to the appropriate lane.
The idea is that lines will move faster for the 'casual' and 'business' lanes, while those in the 'novice' line can receive the extra attention they may require without feeling pressured by those behind them. 'Business' lanes are also easier on security personnel, as fewer people in those lanes attempt to bring prohibited items with them. The Transportation Security Administration has already tested this system at airports in Denver and Salt Lake City and is considering implementing the program in O'Hare as soon as this summer.
It may be a few weeks before the efficiency of this program can be appropriately evaluated, but several passengers are already enjoying it. Older travelers take their time without feeling rushed, while businesspeople kick off their shoes and organize their personal items in seconds.
What about you? Which line do you belong in?
Photo credit: (c/o Flickr) polomex (1, 2, 3)
Tags: airports, chicago, family-friendly, midway, NewsRelated Stories
POSTED IN: Uncategorized
2 opinions for New Security Lines at Midway
Heather- The New York City Traveler
May 11, 2008 at 8:24 pm
As a flight attendant I see all types of travelers and I think that this is (generally) a good idea. However, the signs make me laugh.
I have never seen a “business” or “expert” traveler with just one bag. They may be quick but they often have more than one bag– or even more than the maximum of 2 bags. “Expert travelers” know that airlines are experts on losing bags and, therefore, must take everything with them. Whereas casual travelers tend to check bags.
I can’t wait to go through ORD to see how things are working!
Matt B
May 12, 2008 at 4:33 pm
Haha, yeah, I too thought they should have just named it the “business” line instead of “expert” line. Just because someone travels often doesn’t necessarily mean they are GOOD at it. lol
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